FAQ

Frequently Asked Questions about Ranklio

Communication & cooperation

What is the preferred type of communication?

All communication goes through e-mail. This way we make sure everything stays transparent and easily accessible.

What languages can we use for communication?

Currently we do communication in English and Croatian.

What does technical consulting include?

Technical consulting is our main service. We’ll analyze, brainstorm, test, review and finally write tasks for your IT or marketing teams.

What do you use for task management?

Jira and Trello are our first choice, but we are open for suggestions.

Services

Can we order Seo consulting && (Graphic design || Web design || UX | Development || Content marketing || Facebook Advertising || Google AdWords Advertising)?

Yes, we have partner IT companies that have experience in development of complex advanced websites in every technology you can think about. Don’t worry our marketin partners for Facebook Advertising and Google AdWords Advertising have more then 10 years of experience and have worked on large scale campaigns.

Can you guarantee the results?

NO, and again no. We can GUARANTEE that we will professionally and responsibly work on making your website perform and do its best, but with all other factors that can impact rankings we can not provide any guarantee.

Why should we choose Ranklio if can’t you guarantee the results?

We have more than 10 years of experience in Seo, with over 100 clients in various industries. Length of cooperation and satisfaction of our clients are the best recommendation.

Payment

What currency can be used for payments?

Our prices are shown in US dollars (USD), but all bills will be in Croatian currency kuna (HRK). You can convert Croatian kuna (HRK) to your local currency according to the current exchange rate of the Croatian National bank. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.

How do we pay setup fee?

50% of the total is payed in advance, other 50% upon completion.

How do we pay monthly fees?

We send the bill for the current month on the first the day of that month. Bills have to be paid until the 15-th of the current month.